This document suggests what types of plans you may need to create
to offer full scale of hosting services:
| Plan(s) |
Used to: |
Related docs |
| Administrative |
administer your hosting system |
|
| Tech Support Admin |
answer trouble tickets
and assign them to other support staff |
Providing Technical Support |
| Tech Support |
answer trouble tickets only |
Providing Technical Support |
| System (Service) |
manage your corporate (promotion) site |
Hosting Your Own Domain |
| Unix |
provide unix-based hosting services |
|
| Windows |
provide windows-based hosting services |
|
| Zeus |
host customer accounts on Zeus web server |
|
| E-Mail Only |
provide only e-mail services |
|
| Real Unix |
provide Unix-based RealMedia hosting |
|
| Real Windows |
provide Windows-based RealMedia hosting |
|
