Control Panel Reseller Guide

For more information contact us at support@snowroute.com

Configuring Automatic Customer Notifications

 

Related Docs:  

Configuring Your Mail Settings

You can configure whether and when your customers will receive the following types of system e-mails:

 

Traffic Limit and Disk Quota Warnings
(version 2.09 and higher)

When customers approach their traffic limit or disk quota, they get respective e-mail warnings. To choose how close to the limit these warnings will be issued:

  1. Select User Warnings in the Settings menu.
  2. Specify when users will be e-mailed. Choose if the accounts are to be suspended:

Note: This option won't suspend unpaid accounts. They can be suspended only manually.

 

Invoices
version 2.1 and higher

To turn automatic invoicing ON or OFF for all your customers regardless of their current settings:

  1. Select Other in the E.MANAGER menu.
  2. Click ON or OFF in the E-mail invoicing section:

Invoices are sent for each individual charge. Forcing e-mail invoicing on or off overrides current user settings. However it doesn't prevent customers from switching this option back afterwards for their own accounts.
*See also plan-dependent e-mail invoicing
*See also user-side e-mail invoicing


Related Docs:  

Configuring Your Mail Settings



© Copyright 1998-2002. Positive Software.
All rights reserved.